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Frequently Asked Questions

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Q: AS A TRAVEL AGENT, WHAT DO YOU DO EXACTLY?

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A: We do a lot. We do your research, planning, and coordination, as well as make sure you are getting the best value possible. Most importantly, we play matchmaker for you and your next adventure.

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Each one of our travel agents has experience in our industry and in their own speciality. You give us your requirements, your budget, and we will do the legwork to prepare options for the trip of your dreams.  We negotiate the best possible price and extras that you can get out of a trip. We really are interested in getting you the best possible deal and remaining one of the most competitive ways to book a trip.

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Q: WHAT IF I NEED TO CANCEL MY TRIP FOR AN UNSEEN EVENT?

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A: Contact us as soon as possible. We understand that things in life happen and at times you need to cancel or reschedule your vacation. We highly recommend purchasing Travel Insurance at the time of depositing your trip, this will help with your peace of mind and protect your financial commitment.

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Q:WHY SHOULD I PURCHASE TRAVEL INSURANCE?

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A: Travel insurance is a plan you purchase that protects you from certain financial risks and losses that can occur while traveling. These losses can be minor, like a delayed suitcase, or significant, like a last-minute trip cancellation or a medical emergency overseas.The cost of your policy is based off of your age and the amount you have spent. When purchasing insurance for a family- children under 17 are FREE with the purchase of adults.

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If you have any other questions that aren't addressed here, please email me at leesa@365travelco.com and I'd be glad to help.

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